Responsible Gambling

Gambling should be a form of entertainment, not a source of income or a way to resolve financial problems. This page covers practical tools and support organisations for UK players.

Support organisations (UK)

Organisation	Service	Contact
GamCare	24/7 counselling and helpline	0808 8020 133
BeGambleAware	Information, tools, treatment referrals	begambleaware.org
GamStop	Self-exclusion from UK-licensed sites	gamstop.co.uk
Gamblers Anonymous	Peer support groups across the UK	gamblersanonymous.org.uk
National Gambling Helpline	Free helpline (England, Scotland, Wales)	0808 8020 133

Responsible gambling tools at Bets.io

Bets.io operates under Curaçao eGaming regulations and offers the following responsible gambling features accessible from your account settings:

Deposit limits: Set daily, weekly, or monthly maximum deposit amounts
Loss limits: Cap how much you can lose in a defined period
Session limits: Set a maximum time for each gaming session
Cool-off periods: Temporarily suspend your account for 24 hours, 7 days, or 30 days
Self-exclusion: Request permanent or long-term account closure via customer support

⚠️ Note: Bets.io holds a Curaçao licence, not a UKGC licence. GamStop (the UK self-exclusion scheme) applies only to UKGC-licensed operators. To self-exclude from Bets.io specifically, contact their support team directly.

Signs of problem gambling

Spending more than you can afford to lose
Gambling to recover previous losses ("chasing losses")
Lying to family or friends about gambling activity
Prioritising gambling over work, relationships, or other commitments
Feeling anxious, depressed, or irritable when not gambling
Borrowing money to fund gambling

If you recognise these signs in yourself or someone you know, contact GamCare on 0808 8020 133.